Yadav Shipping and Guarantees
Shipping with Yadav Jewelry
- Free Shipping
We provide free domestic shipping to all 50 states, with a $50 shipping fee for international delivery. If you need to return your order, we provide free return shipping for U.S. orders (limited to 2 return shipments per customer per year). International orders do not qualify for free return shipping.
Yadav uses the best shipping companies in order to guarantee the safe and prompt arrival of your purchase. Everything we ship is fully insured and, as a precaution, we urge all customers to inspect their packages for damage or tampering before signing for receipt..
Yadav uses UPS shipping on all orders within the continental U.S. No minimum order required. Saturday delivery may be available depending on location. Please call for details.
- Domestic
Yadav uses UPS shipping on all orders within the continental U.S. No minimum order required. Saturday delivery may be available depending on location. Please call for details.
- International
Yadav uses UPS Worldwide Express® , because of their outstanding guarantee of second business day delivery to more than 200 countries and territories. UPS guarantees delivery by 10:30 a.m. for shipments to major business centers, and by the end of day to most other destinations. Note: International Orders may be subject to Import Duty.
- APO/FPO
Yadav uses USPS Priority Mail®, because of its reliability in shipping to military locations around the world. Please note that for APO and FPO orders we require payment in the form of wire transfer; we also require extra time for processing.
If for any reason there are difficulties shipping your purchase, a Yadav representative will contact you immediately.
- Thoughtful Packaging
Your purchase is carefully placed in our signature pouch and jewelry box which features a plush white interior for a stunning reveal. Each purchase is accompanied with the appropriate certification.
- Alternative Shipping Address
Jewelry is often given as an unexpected gift for an engagement or special occasion. To keep your purchase a surprise, you may have your order shipped to an alternate address. When shipping to an alternate address Yadav takes additional safeguards to protect you and your purchase from fraud or theft. If you would like to have your purchase shipped to an alternate address, please contact a Yadav service representative for more details at 1-888-968-8810 so that you can keep your jewelry purchase a surprise.
30 Day Money Back Guarantee
To ensure all Yadav customers have great experience, purchases are covered under the Yadav 30-day money back guarantee.
In order to process a return, please follow our Return Policy
Yadav guarantees that all diamonds and jewelry will be durable and beautiful, and all of our products are free of any manufacturing defects at the time of delivery.
If the product is deemed to have a manufacturing defect, we will repair the item free of charge.
If an item needs repair, you may send it back to our office for inspection.
If the damage is caused by normal wear and tear, we will repair it at cost.
If you would like further clarification about our refund policy, please call Yadav customer service at 1-888-968-8810 between 9:30 am to 6:00 pm Pacific Time.
Unlimited Lifetime Upgrades
After your 30-Day money back guarantee has expired, you will have the opportunity to upgrade your diamond(s). The price of your new diamond must be at least twice the price of your original diamond.
To upgrade, simply return the diamond(s) along with the original GIA certificates, and you will receive credit towards a new diamond purchase for the original price paid. Note: Upgrade credit does not include duty or tax paid on the original purchase
Natural Diamond Upgrade Program
Upgrades are for the center natural diamond only.
Colored gemstones, settings, and finished jewelry do not qualify for upgrading.
The original diamond value may not exceed $35,000.
A 20% restocking fee of the original diamond value will be applied.
You will receive a credit equal to 100% of the original price of the diamond toward the purchase of a new diamond.
The price of your new diamond must be at least twice the price of your original diamond.
Your diamond must be in its original condition with the original GIA certificate report (Create-your-own diamond earrings without GIA or AGS Certificates are not eligible for upgrade).
The original GIA certificate must be returned in reusable condition. Fees may apply for any damaged or unusable GIA certificate.
Any damage to the original diamond may disqualify the diamond from our upgrade program. In rare instances, a diamond may have incurred damage through daily wear. In this case Yadav will still accept the diamond, but the cost of polishing and reshaping the diamond will be deducted from the original price.
If your diamond is set in a Yadav setting and is in reusable condition, we can use it to set your new diamond for free. If the setting is not in reusable condition, an additional fee will apply for the modification.
An additional fee will apply to set the setting with the new diamond if it wasn’t originally set up with Yadav. The fee will be determined on a case-by-case basis.
Lab Grown Diamond Upgrade Program
YADAV Diamond and Jewelry is excited to launch this new program for lab-grown diamonds. We are committed to offering only the highest-quality diamonds, which enables us to provide this exceptional upgrade program. This program applies to all lab-grown diamonds purchased after June 2024.
Upgrades are for the center natural diamond only.
Colored gemstones, settings, and finished jewelry do not qualify for upgrading.
The original diamond value may not exceed $15,000.
You will receive a credit equal to 100% of the original price of the diamond toward the purchase of a new diamond.
A 20% restocking fee of the original diamond value will be applied.
The price of your new diamond must be at least twice the price of your original diamond.
Your diamond must be in its original condition with the original certificate report
The original certificate must be returned in reusable condition. Fees may apply for any damaged or unusable certificate.
Any damage to the original diamond may disqualify the diamond from our upgrade program. In rare instances, a diamond may have incurred damage through daily wear. In this case Yadav will still accept the diamond, but the cost of polishing and reshaping the diamond will be deducted from the original price.
If your diamond is set in a Yadav setting and is in reusable condition, we can use it to set your new diamond for free. If the setting is not in reusable condition, an additional fee will apply for the modification.
An additional fee will apply to set the setting with the new diamond if it wasn’t originally set up with Yadav. The fee will be determined on a case-by-case basis
If you any questions about Yadav Lifetime Upgrade, please call us at 1-888-968-8810
Pricing
Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation.