Yadav Shipping and Guarantees
Shipping Policy
- Free Domestic Shipping
We offer free shipping anywhere in the U.S., including all 50 states. Every order is fully insured for peace of mind. When your package arrives, we recommend inspecting it for any signs of damage or tampering before signing for delivery.
- Beautiful & Secure Packaging
Each purchase is carefully packaged in our signature Yadav box for a beautiful unboxing experience. Your order will also include the appropriate certification.
- Return Shipping
We offer free return shipping within the U.S. (up to 2 returns per customer per year). For international returns, customers are responsible for return shipping costs.
- Domestic Shipping Details
We ship all U.S. orders via FedEx with no minimum purchase required. Saturday delivery may be available depending on your location.
- International Shipping
We use FedEx Worldwide Express® for reliable delivery to over 200 countries. Most packages arrive within 2 business days, often by 10:30 a.m. in major business centers.
International orders have a $50 shipping fee and may be subject to import duties.
- APO/FPO Addresses
We ship to military addresses using USPS Priority Mail®. For these orders, we require payment via wire transfer and additional processing time.
- Shipping to an Alternate Address
Want to keep your order a surprise? No problem. We can ship to an alternate address to help keep gifts like engagement rings under wraps. For security reasons, additional verification may be required. Call us at 1-888-968-8810 to arrange this.
- Production & Delivery Timeline
Most orders are shipped within 4–5 weeks, based on the production time of your jewelry. We do our best to meet your timeline, especially for custom pieces. If you need it sooner than 4–5 weeks, please contact us and we’ll do our best to accommodate you.
30 Day Money Back Guarantee
To ensure all Yadav customers have great experience, purchases are covered under the Yadav 30-day money back guarantee.
In order to process a return, please follow our Return Policy
Yadav guarantees that all diamonds and jewelry will be durable and beautiful, and all of our products are free of any manufacturing defects at the time of delivery.
If the product is deemed to have a manufacturing defect, we will repair the item free of charge.
If an item needs repair, you may send it back to our office for inspection.
If the damage is caused by normal wear and tear, we will repair it at cost.
If you would like further clarification about our refund policy, please call Yadav customer service at 1-888-968-8810 between 9:30 am to 6:00 pm Pacific Time.
Unlimited Lifetime Upgrades
After your 30-Day money back guarantee has expired, you will have the opportunity to upgrade your diamond(s). The price of your new diamond must be at least twice the price of your original diamond.
To upgrade, simply return the diamond(s) along with the original GIA certificates, and you will receive credit towards a new diamond purchase for the original price paid. Note: Upgrade credit does not include duty or tax paid on the original purchase
Natural Diamond Upgrade Program
Upgrades are for the center natural diamond only.
Colored gemstones, settings, and finished jewelry do not qualify for upgrading.
The original diamond value may not exceed $35,000.
A 20% restocking fee of the original diamond value will be applied.
You will receive a credit equal to 100% of the original price of the diamond toward the purchase of a new diamond.
The price of your new diamond must be at least twice the price of your original diamond.
Your diamond must be in its original condition with the original GIA certificate report (Create-your-own diamond earrings without GIA or AGS Certificates are not eligible for upgrade).
The original GIA certificate must be returned in reusable condition. Fees may apply for any damaged or unusable GIA certificate.
Any damage to the original diamond may disqualify the diamond from our upgrade program. In rare instances, a diamond may have incurred damage through daily wear. In this case Yadav will still accept the diamond, but the cost of polishing and reshaping the diamond will be deducted from the original price.
If your diamond is set in a Yadav setting and is in reusable condition, we can use it to set your new diamond for free. If the setting is not in reusable condition, an additional fee will apply for the modification.
An additional fee will apply to set the setting with the new diamond if it wasn’t originally set up with Yadav. The fee will be determined on a case-by-case basis.
Lab Grown Diamond Upgrade Program
YADAV Diamond and Jewelry is excited to launch this new program for lab-grown diamonds. We are committed to offering only the highest-quality diamonds, which enables us to provide this exceptional upgrade program. This program applies to all lab-grown diamonds purchased after June 2024.
Upgrades are for the center diamond only.
Colored gemstones, settings, and finished jewelry do not qualify for upgrading.
The original diamond value may not exceed $15,000.
You will receive a credit equal to 100% of the original price of the diamond toward the purchase of a new diamond.
A 20% restocking fee of the original diamond value will be applied.
The price of your new diamond must be at least twice the price of your original diamond.
Your diamond must be in its original condition with the original certificate report
The original certificate must be returned in reusable condition. Fees may apply for any damaged or unusable certificate.
Any damage to the original diamond may disqualify the diamond from our upgrade program. In rare instances, a diamond may have incurred damage through daily wear. In this case Yadav will still accept the diamond, but the cost of polishing and reshaping the diamond will be deducted from the original price.
If your diamond is set in a Yadav setting and is in reusable condition, we can use it to set your new diamond for free. If the setting is not in reusable condition, an additional fee will apply for the modification.
An additional fee will apply to set the setting with the new diamond if it wasn’t originally set up with Yadav. The fee will be determined on a case-by-case basis
If you any questions about Yadav Lifetime Upgrade, please call us at 1-888-968-8810
Pricing
Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation.